Answered: Any plans to integrate with Google Home/Assistant?

October 19, 2018, 1:39 am

≫ Next: Answered: Ivideon dosen´t send any push notice anymore

≪ Previous: Answered: Когда будет Ivideon Server для Android?

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Hi,

Unfortunately, we don't have information about possibility of such integration.
However we've forwarded your ideas as a request to the corresponding department. Hopefully, these ideas will be realized in the nearest future.
Watch for our updates! :-)
Should you have other requests or questions, feel free to contact us any time. We'll be happy to assist you.

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Answered: Ivideon dosen´t send any push notice anymore

November 8, 2018, 11:42 pm

≫ Next: Answered: I want to connect my S3 mini with ivideon...how i can do this? Answer me ASAP!

≪ Previous: Answered: Any plans to integrate with Google Home/Assistant?

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Dear User,

Please specify the following details:

-what is the download speed of the Internet connection available for your mobile device? (You can test it at speedtest.net. If it is possible, please send us a screenshot with the results).

-what is the upload speed in the cameras' network? (You can also test it at speedtest.net. If it is possible, please send us a screenshot with the results).

-are Ivideon notifications enabled in the settings of your mobile device? To check this please open the main menu of your smartphone, choose "Settings" - "Notifications" "Ivideon" - turned on.

-do you get any notifications from other apps?

- did you receive notifications before?

 Moreover, please try the following:
1) open the app;
2) in the main menu hit "Sign out";
3) сlose the app;
4) reboot your smartphone (this step is essential, please don't ignore it);
5) open the Ivideon app and sign in;
6) please test if notifications are working now.

We're looking forward to hearing from you.

Answered: I want to connect my S3 mini with ivideon...how i can do this? Answer me ASAP!

November 8, 2018, 11:52 pm

≫ Next: I invite my wife to share the camera but my wife can’t see events

≪ Previous: Answered: Ivideon dosen´t send any push notice anymore

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Dear user,

Please specify at what step of connection does the difficulty occur? Do you get any error message?

Please check the following recomendations out:

To connect the camera of your mobile device, please perform the following:
- please open the IP Webcam application -> select Cloud streaming -> in the Cloud streaming menu please tick Cloud streaming active -> choose Ivideon account point -> log in ( if you don't have an account, choose "Create an account") -> then, please go back to the main menu of the app and press "Start server". In the left upper corner please tap «How do I connect?» and choose «Using Ivideon» point. Then please press «OK» to save the settings.
After that the camera will be attached to your personal account and automatically subscribed to the free Online subscription package.

Recommendations
While using the IP webcam app, please keep in mind the following:
- please note that Internet connection bandwidth matters. One camera will require at least 1 Mbit/sec of upload speed and 2 Mbits/s of download speed;
- OS Android v. 4.1 or higher required to run the IP Webcam application;
- the broadcast remains active only while the Start server button is pressed;
- the device with active continuous broadcast should be constantly connected to the power socket since the processes of recording and transmitting require much power.

Please let us know if the above given recomendations help!

I invite my wife to share the camera but my wife can’t see events

November 9, 2018, 1:03 am

≫ Next: Answered: Hello, I'm trying to share 9 camera's with 3 other viewers. Only it seems sharing is limited.

≪ Previous: Answered: I want to connect my S3 mini with ivideon...how i can do this? Answer me ASAP!

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Hi,
I’m using ipcamera with ivideon and I invited  my wife to share the camera but my wife can’t see events. Only i can see events.
How can i give permission or share the events?
Thanks

Answered: Hello, I'm trying to share 9 camera's with 3 other viewers. Only it seems sharing is limited.

November 14, 2018, 4:08 am

≪ Previous: I invite my wife to share the camera but my wife can’t see events

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Dear User,

Please note that at free Online pricing plan it is possible to share access with no more than 2 other users.
Cloud 1 provides shareing with 2 users, Cloud 10 and Cloud 30 - with 4 users. At For Business subscriptions the number of such users are unlimited - https://www.ivideon.com/plans-for-business/

Please specify, do you have any additional questions?