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Channel: Ivideon Q&A - Recent questions and answers
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Answered: cant connect my non ivideon wifi camera to my account can view on...

same is happening to me too. My IP Camera is not listed under Manufacturer List when I tried to "Add an IP Camera". Hence I selected "Other Manufacturer" and entered LAN IP Address of my IP Camera but...

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Answered: ivideon wont connect to pylecam PIPCAM25

also, this is a hardwired connection directly to my ATT provided cable modem/router device.  ive also tried to add them as ivideon powered cameras, but that fails on both devices every time.  ive...

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Answered: we have Installed your software and have found and connected two of...

Hello! According to the info from our system, currently the Server is stopped. Please note when the Server is stopped, the cameras are offline. So, for the proper work of the cameras, the PC should be...

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Answered: Camera lost connection and can no longer connect

Dear Sir, If the camera is blinking red, it means that it is not connected anywhere. Please try to reconnect your camera as you have added it to your account for the 1st time (with the QR code from the...

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Answered: Is there a way to have 2 way audio with an android phone?

If we understood you correctly the topical matter is the option of push-to-talk via the IP Webcam app. Unfortunately, this option is not supported in this app. Our service supports the 2 way audio for...

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Answered: i have a GE wireless camera will it work and how would i configure...

Dear User, Our service works with all IP-cameras that support RTSP or MJPEG URLs to a video stream. If your camera is not on the list of cameras supported by Ivideon Server, please contact the...

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Answered: how do I make the webcam stop recording when I'm using the PC? I...

Dear User, It will be necessary to press the Stop button in the Ivideon Server app to make the webcam stop recording. When you leave the location where the camera is installed, please open Ivideon...

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Answered: Resseller program

Hello, Thank you for the interest in our service! We highly appreciate it. You can actually discuss all the details concerning partnership program with our Partnership Managers. Please leave us a...

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Answered: I have changed the names of my camera's in the server app, but the...

Dear User, Thank you for your request. In order to change the name of the camera both in Desktop Ivideon Client and in Ivideon Client mobile application, please rename the camera in your personal...

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Answered: Push to Talk not working

Dear User, please send us a feedback message directly from the Ivideon mobile app. Open Main menu → Help → Contact Us. Also please attach to this feedback screenshots with the error message. You may...

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Answered: How do i activate the moving detection???

Hello, If you have an Oco camera, the motion detection is set up in the Ivideon mobile app. Open the camera settings -> Motion. Here you can adjust the sensitivity and select the motion detection...

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Answered: How do I connect my tablet to my cell phone? I keep going in circles

Dear User, We will be glad to guide you through all the steps in order to connect your camera. Please specify the following: are you trying to connect your laptop or your tablet camera?

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Answered: how can i connect Night Owl IP camera to ivideon server? It does...

Hello! Please try to manually add your Night Owl IP camera. Here is the how-to instruction: 1. Open Ivideon Server (if it is already working, press Stop). 2. Right click on the icon "IP Cameras". 3....

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Answered: Live video not available

Dear User, Could you please specify what video resolution, video quality and FPS limit the camera has? To find this information, please open IP Webcam app and click on the Video Preferences tab. Also,...

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Answered: can i use my pc (as server) in another wi fi connection?

Dear User, if your cameras are connected via Ivideon Server, then it is obligatory that the PC with the application installed should be in the same network with the cameras. In other networks you may...

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Answered: my webcam and ip cam worked perfectly for a few days, but now...

Dear User, Take our sincerest apologies for keeping you waiting for so long. According to the information from our system currently the both cams are online and should be working properly. Could you...

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Answered: how to turn on nite vision its never worked

Could you please specify what steps were you taking when you were trying to adjust the night vision mode? When did you experience difficulties? You can enable the camera's night vision mode in Ivideon...

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will oc810 cameras work with ivideon

trying to get my oc810 camera to work, but says no video available

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i have a cuestions for us

good afternoon , I have a company of security cameras and use the xmeye as cloud system, but is very unstable and I have problems with my clients. I'm looking for a robust , stable system and can enter...

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Answered: will oc810 cameras work with ivideon

If it is not possible to get a preview from the camera in the Ivideon Server, it means that a URL to a videostream for this camera is incorrect. Please make sure that the following fields - IP, User...

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