Answered: Zoom option not working on the app
Dear User! Please specify what is the operating system of your mobile device? We look forward to your reply!
View ArticleAnswered: Unable to delate some saved videos in the Archive export folder
Dear User! For the further troubleshooting of the issue the ticket №2017053010183679 has been created, all necessary data has been sent at your e-mail address. You are kindly requested to perform the...
View ArticleAnswered: server internet up-down speed?
Dear User! Please note that 1280x720 camera requires no less than 1 mb/s for upload speed and 2 mb/s for download speed and 1920x1080 camera requires no less than 2 mb/s for upload speed and 2 mb/s for...
View ArticleAnswered: Oco cam on ivideon server
Dear user, You can use Oco Pro cameras with Ivideon Server. You can add them to your Ivideon Server according to this...
View ArticleAnswered: when I login to my account it says Live Video Is Not Available and...
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View ArticleAnswered: Cheap IP Camera (Onvif) getting PTZ to work
Dear user, Please clarify, did you specify a PTZ link in the "PTZ" tab of camera settings in Ivideon Server? If you didn't, please try to put down its PTZ link there and see if you have PTZ controls...
View ArticleAnswered: Sound doesn't work
To enable sound recording for your camera, this function should be turned on in it's settings in Ivideon Server application. To check this out, please, open the application, stop it if it's running,...
View ArticleAnswered: Windows Client to Linux server connection.
Please specify the the versions of the server and the client. Also specify whether you use a password for local view. Also please review this short instruction on local view and see if you did...
View ArticleAnswered: I can't seem to connect the camera. It says 'offline'.
Could you, please, precise the problem in details? What camera do you have (manufacturer, model)? Do you try to connect it to your account or it's already attached and you can't get live-feed from it?...
View ArticleAnswered: Ivideon Client live view warning!
I just tested it again. I only get this error when I am using the iVideon client in offline mode. The problem is solved when I connect Client software to iVideon account online mode. For details,...
View ArticleAnswered: Want to create our own android client to stream on ivideon server?
Hi, Please contact us by email support@ivideon.com and we'll forward your query to the corresponding department. We're looking forward to hearing from you.
View ArticleAnswered: Desktopanzeige über Ivideon Client
Dear User, Could you please specify what operating system is on the PC you have Ivideon Client installed on? Have you attempted to delete and reinstall the application’s newest version from our site...
View ArticleAnswered: camera is offline
Hi, Wi-Fi is set up when the camera is online (i.e successfully connected by cable). To set up Wi-Fi please do the following: -go to My cameras tab at your Ivideon account -click “Settings” icon of the...
View ArticleAnswered: Oco2 camera trigerred by its own noises
Dear User, Thank you for the query. Could you please specify whether the camera turns on/off the IR LED when these clicking sounds appear? You can also check this information in the mobile app: --Enter...
View ArticleAnswered: PHILIPS B120S/10 - microphone problem
Dear user, Please write us to support@ivideon.com regarding this issue. Please leave a link to this thread in the message. We're waiting to hear from you.
View ArticleAnswered: is it possible to warn to a cell number an movement detected event...
Dear User, Thank you for the query. Unfortunately, it is not possible to get notifications upon the events upon a cell number. Currently, you may receive push-notifications via the mobile Ivideon...
View ArticleAnswered: What are some motivating essay writing procedures?
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View ArticleAnswered: sobre o ivideon
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View ArticleAnswered: How do i connect my samsumg ace and use it as a web cam to see on...
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View ArticleAnswered: I have CCD cameras with phone jack connectors can I hook them up to...
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